This page outlines the system constraints and limitations for CometChat’s Moderation Service. Understanding these limits helps you design your moderation strategy effectively.Documentation Index
Fetch the complete documentation index at: https://www.cometchat.com/docs/llms.txt
Use this file to discover all available pages before exploring further.
Need higher limits? Contact CometChat Support to discuss enterprise options for increased limits.
For detailed API parameter constraints (Rules, Lists, Advanced Settings), see the Properties and Constraints.
Supported Formats
| Media Type | Supported Formats |
|---|---|
| Images | JPEG, PNG |
| Videos | MP4, MOV, AVI |
Known Limitations
SDK Version Requirement
SDK Version Requirement
Moderation features require SDK version 3.0 or higher. Ensure your app is updated before enabling moderation.
Message Delivery Status Behavior
Message Delivery Status Behavior
If a message is marked as delivered/read and previous messages include pending or disapproved ones, those will also be automatically marked as delivered/read—even though they weren’t actually delivered to the receiver.
Quick Reference
| Limit | Value |
|---|---|
| Maximum custom rules per app | 25 |
| Maximum custom lists per app | 25 |
| Maximum filters per rule | 10 |
| Maximum conditions per rule | 10 |
Related Resources
Rules Management
Configure moderation rules
Lists Management
Manage keyword lists
Moderation Overview
Learn about the moderation system
Contact Support
Request higher limits